Waizu Support

We are confident that our software does what it says on the tin but we understand our customers do need support from time to time whether that be advice on how to use the dashboards or logging any potential issues.

If you’re satisfied with the solution as shipped, that’s it’s working fine, saving you money and helping keep your devices under control then our free of charge Standard Support cover should be adequate for your needs.

However, if you want the added insurance that an Enterprise Support package brings then we have that too. You’ll get guaranteed response times to incidents, phone support with dedicated support agent, quarterly profile updates, an ability to contribute suggestions to our solution roadmap and reduced cost early access to new modules or solution enhancements.

If you’d like to know more about our support services or get a quote then use our contact form and we’ll get back to you today!